
About Us
Bring fresh energy, resilience, and confidence into your organisation—so your people don’t just adapt to change, they drive it.
Culture is a reflection of thousands of everyday conversations. When people feel confident and valued, these conversations drive ideas, collaboration, and innovation. When they don't, uncertainty and anxiety take root and spread. Change plans crumble through resistance. The 2025 Aston University study of 50,000 employees found that self belief drives initiative and teamwork, enhances ethics and builds greater resilience against workplace pressures. To be change-ready, we need to be training leaders to inspire confidence in themselves and in the people they lead. It's more than psychological safety and an open door. How do we offer support without creating dependency? How do we inspire people to believe in themselves and unlock their limitless potential? The 2025 PWC Global CEO survey reports that 42% of global CEOs believe their organisations will not be economically viable in the long term without fundamental reinvention. At Inspire Confidence, I work with people at every level to build deep, lasting self esteem that is a game changer for your organisation. Confidence helps people step into challenging environments. Nora was a senior nurse with many years experience, but she deferred to a consultant’s decision to withhold pain relief, rather than risk the discomfort of explaining that she had been with the patient for 6 hours and knew that the meds were needed. She complained to the nurses around her, but didn't use her voice to advocate for the patient. As a result of what I was witnessing, I wrote and launched what later became my Quiet Power programme in that hospital in 2021. In under two years, the hospital achieved an ‘Outstanding’ CQC rating, and as nursing teams began voicing their ideas and beliefs using an inner confidence, we saw improved health outcomes for patients, as well as improved collaboration and mutual respect. The shift was clear: where people deeply believed in themselves and their voice, it created a culture of positive energy, resilience and a growth mindset that spread its wings. My programmes are built on this concept. Using my unique Quiet Power framework, they help people build lasting confidence from the inside out — not loud or performative, but grounded, supportive, and deeply effective. If this is interesting, and your staff surveys are showing underlying issues, use the contact form to get in touch. I’d love to help your organisation build the kind of culture where everyone can thrive.

"My mission is to help one million people be more confident in the workplace.
​
Every Confidence programme incorporates my 25 years of change management expertise and Lean & Agile personal development frameworks."
Paula's Expertise
Certifications & Recognitions
​​​
- Owner of one of the fastest-growing Meetup communities, Think Yourself Confident, with hundreds of global members attending regular Confidence workshops
- ICF-accredited Professional Diploma in Coaching and Mentoring (Kingstown College, Grade Distinction)
- Certified Change Manager (Acuity)
- Certified Agile Scrum Master (Scrum Alliance)
- Fellow of Cranfield School of Manufacturing Management (FMM)
- Author of 'Lean & Agile Made Simple' published on Amazon
- BEng(Hons) 2:1 in Aeronautical Engineering, The University of Hertfordshire
Key Experience
​
-
In 2024 set up Inspire Confidence Ltd to help increase self confidence in the workplace through her unique Quiet Power programmes
-
25 years experience as a Lean transformation consultant and training provider, including 7 years alongside frontline hospital teams
-
In 2014 - 2016 introduced Agile working into NHS Improvement
-
Private clients included McLaren F1, Transport for London, BP, Eli Lilly, Oxford University Press and University College London
Senior Leadership Roles
​
- Head of Business Improvement for Britax Aircraft Cabin Interiors
- Head of Continuous Improvement for ICI UK
- Organisation Effectiveness Manager at Monitor (now NHS Improvement)